Orders are sent via courier services or can be collected at our premises. We thus urge our customers to provide us accurate addresses for delivery
We request that you leave a telephone or mobile number for us to contact you during delivery hours
Deliveries outside South Africa will be invoiced to the client as per our courier rates
An additional shipping cost of R60 may apply to areas out of reach i.e. areas located outside main cities
Indalomed offers FREE SHIPPING on all orders exceeding R600.00 for deliveries anywhere in South Africa. Please be aware that any additional weight over 20kg will incur a cost of R10.00 per additional kg.
6. Should your order not be delivered through no fault of ours i.e. no-one on premises/unable to answer calls/invalid or incomplete address, we will attempt a second delivery. If this is still unsuccessful, we will attempt to contact you via phone and email to make delivery arrangements with you. Should we still not be able to reach you, your order will be returned to our warehouse and checked back into stock. You will be refunded the amount for the product/s less a R60 re-stocking fee. Please note that the delivery charge will not be refunded